Automation Software for Funeral Homes, Mortuaries, and Crematoriums

Developed locally for end-of-life services across Australia and New Zealand

No Contract – No Installation Fee – No Worries

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Funeral Buddy key features

Streamline cases and improve efficiency

Tailor-Made

Customize your interface to ensure simplicity and seamless case processing – automate tasks, set parameters, and create rules that are business-specific.

Purpose Built

Solely made for Australia and New Zealand, Funeral Buddy complies with all regulatory policies – features can be added upon request for specific business practices.

Task Based

Keep an accurate record of outstanding tasks to ensure each case is seamlessly processed – mitigate bottlenecks and mistakes.

Automated Graphics

Funeral Buddy comes preloaded with customizable templates for newspaper obituaries as well as any other documents associated with the end-of-life process (order of service & handouts).

Family Focused

Funeral Buddy allows the loved ones of your case to answer any relevant questions about their arrangements through an online portal – simplicity through grief.

System Integrations

Integrate Funeral Buddy with your regional death registration office with a single click. Ensure the proper authorities are notified in the most efficient way.

How it works

Understanding our easy to use funeral software

1

First Call

Upon the death of a loved one, the family members will call your business as you use Funeral Buddy to gather initial information and set up a meeting through our calendar Integration.

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2

In-depth Interview

Directors can conduct case interviews seamlessly through Funeral Buddy – our step-by-step wizard allows information to be collected from family members through an online form – Funeral Buddy then automatically fills out any relevant forms to get the end-of-life process underway in accordance with regulatory compliance.

3

Create Tasks

To ensure the funeral process is stress-free for the family members of the case – your business can set up tasks that are intelligently tackled and scheduled based on predetermined criteria. Ensure that all tasks are completed and filtered through to all those involved, eliminating the risk of double entries and human error.

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4

Invoice

After using Funeral Buddy to efficiently run the entire end-of-life process, you will be able to invoice your client by linking multiple invoices to a single case. Export your invoice seamlessly to your own accounting software to ensure accountability.

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Pay as you go

$50/month + case fee
  • Case fees:
  • 0-20 cases –> $20 per case
  • 21- 40 cases –> $15 per case
  • > 41 cases –> $10 per case
  • Unlimited Users
  • All features included

Additional Benefits

Increase your workflow, today!

  Email integration

Connect your business email to Funeral Buddy to allow automated and manual communication with family members

  Location-Based Forms

Get easy access to your region's forms in an easy and fully interactive platform – ensure legal compliance in the end-of-life process.

  Quotes

Use our premade quote templates to fill in new case information – expediting the estimate process, and allowing families to spend time on more important things. Once approved, seamlessly convert the quote to an invoice that is ready to be printed or emailed.

  Easy to use

Very little training is required to understand Funeral Buddy’s simple interface. Intuitively designed to adapt to any workplace, your input is paramount in the design.

  Enhanced Tracking

Follow your case progress in live time, see which staff member has completed each task and maintain accountability within your business.

  Reliable Support

When issues arise with Funeral Buddy, our dedicated support time will be quick to respond to your query – engaging all solutions to get you up and running as quickly as possible.

Testimonials

The guys at Funeral Buddy are LISTENERS – they change, update, and meet our requests literally as we go, update as we go, and presumably never sleep. Anyone looking for real people to support their implementation of software cannot go beyond these guys! And as for the software itself: we have a range of staff from dinosaurs to IT Nerds. We have found Funeral Buddy easy to learn and great to use. Can’t tell you how happy we are with this purchase!

Lincoln B., Funeral Director/Manager
Funeral Buddy – what can I say? The dictionary should replace whatever definition they have for the word “Patience” with one name: “Jake”! This is our second attempt at implementing software that supports our operations, and we could not have wished for better. The guys at Funeral Buddy are LISTENERS – they change, update, and meet our requests literally as we go, update as we go, and presumably never sleep. Anyone looking for real people to support their implementation of software cannot go beyond these guys! And as for the software itself: we have a range of staff from dinosaurs to IT Nerds. All, without exception, have found Funeral Buddy easy to learn and great to use. Can’t tell you how happy we are with this purchase!
Eric Dekker, Funeral Director/Manager

Need More Convincing?

More ways Funeral Buddy can help you!

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  Eliminate errors

Tracking all of your tasks reduces the risk of human error or confirmation bias – see which staff members complete tasks and maintain accountability.

  Organisation

Reduce double entries with our automated detection service, our system will collect data once and distribute it wherever required.

  Reduce Labor

Funeral Buddy’s intelligent approach reduces the need for labour within your business – automating much of the process, Funeral Buddy allows for less paperwork and greater efficiency.

  Latest Technology

Bring your business into the digital age with the adoption of Funeral Buddy. We employ the latest technology to ensure that you’re running an efficient practice. The implementation of Funeral Buddy is seamless and does not impact current operations.

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Frequently Asked Questions

Mortuary software questions and answers

  • Do you maintain a record of signed documentation?

    • Funeral Buddy accurately records all signed documents and stores them in a secure section of the software while the case is still active – once the case has been processed, documents are archived and easily accessible. 
  • Is Funeral Buddy Compliant with my Local Laws?

    • Funeral Buddy was developed in consultation with local authorities – we have built-in regional compliance checklists to ensure that all the correct paperwork is filed for each case

Why should I use Funeral Buddy?

Because it saves time. How?

    • Avoid miscommunication and the possibility of human error
    • Fill out forms electronically to ensure accuracy and efficiency
    • Assign tasks to specific staff members and ensure they are completed
    • Use modern databases to access the records of past and present cases more easily
      Read More Here
  • How Does my Practice Implement Funeral Buddy?

    • All the work is done on our end, we interview you and discover what features your business needs – a representative will guide you through the entire process and be available to answer any questions. 

CAN’T FIND A SUITABLE ANSWER?

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